Felina Help Center

FAQ

My Account

How do I see my previous orders?

How do I change my password?

What payment methods do you accept?

Is my payment safe?

Do I have to have an account to place an order?

How do I unsubscribe from marketing emails / SMS?

Can I delete my account?

Orders

Can I make changes to my order?

Where is my order?

How do I track my order?

An item is missing from my order, what should I do?

Can I use more than one discount code?

My order shows as delivered but I didn't receive it, help!

Shipping

Can I ship to a PO Box?

How long does shipping take? Which courier do you use?

Do you ship internationally?

Returns & Exchanges

How do I return an item?

Who pays for return shipping?

How does the exchanges work?

Why does the Return Center reject my email address?

I don't have a printer, how do I return my order?

How long does it take to get a refund / exchange?

What is your return policy?

Why was I refunded less than my order?

What is a refund Voucher?

Product & Bra Fitting Advice

Can I buy a gift card?

How do I find out my bra size?

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Contact Us

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