We want you to love your Felina order and feel your absolute best in our products. If you want to return something for a refund, we ask you return it in the original, pristine, unworn, and sellable condition you received it in. This includes stains and strong odors.
You can try the item(s) on, but we request you refrain from removing any tags.
Buyers may return items to us within 30 days from time the order is fulfilled.
To start a return or exchange please go here: https://felina.loopreturns.com/#/
Contact our customer happiness team with any further questions or comments. Email us at [email protected] or click on the chat bot so we can start up a conversation. Refunds will only be issued back to your original payment method, and can take 3-5 business days once processed.
All items are returnable within 30 days from the time of fulfillment unless the item is tagged as "Final Sale" on the product page at the time of purchase.