FAQs
We’re redefining women’s bras with next-level performance and precision-engineered fit. With over 40 years of expertise, Felina has mastered the balance of support, sculpting, and all-day comfort.
How long does order processing take?
Orders typically ship from our warehouse in Los Angeles, CA within 2-4 business days. Please note that our warehouse operates Monday to Friday, from 8:30 AM to 5:00 PM PST.
Once your order is fulfilled, you will receive a shipping confirmation email containing a tracking number. To track your order, visit: Felina Order Tracking
If you have any questions or concerns regarding your order, please don't hesitate to contact us at support@felina.com. We're here to help!
How long does shipping take?
Standard shipping takes 3-5 business days for delivery. We offer FREE shipping on orders over $100. Additionally, we offer 3-day shipping for a flat rate of $10.95.
My order is Stuck in Transit or Lost By The Carrier
We understand that packages can sometimes go missing while with USPS or UPS. If your order shows no movement for more than seven days, we will offer to replace it. Our commitment is to stand by our customers and ensure you never have to deal with lost-in-transit issues on your own. Rest assured, we've got you covered!
My order shows as delivered but I didn't receive it, help!
If your package is marked as delivered but you haven't received it, please follow these steps:
1. Check with other members of your household or neighbors to see if they brought in your package.
2. Contact the carrier directly for further assistance.
If your order is still not found after 7 days, please contact us at support@felina.com so we can investigate further. We're here to help!
